Installation issue with Windows 2000 Users
If you working
with Windows 2000 Professional and have installed Track 'n Trade Pro
v3.0 but are not able to start the program after installation,
please follow the directions below to update your Track 'n Trade
Pro. You will need your Internet connection working for the updates
to download.
1) Open the "My
Computer" and navigate to the following directory, "C:\Program
Files\Gecko Software\Track 'n Trade".
2) Then locate
and run the program called "Spot.exe".
3) This will
bypass the start of Track 'n Trade Pro and begin searching for
update versions of the software which it will install. Accept any
updates that are available and allow it to finish downloading.
4) When the
downloads are complete, "Dismiss" Spot and restart Track 'n Trade
Pro. This should allow you to start the software correctly.
If you have any problems with these directions or the updates,
please contact us at help@geckosoftware.com
Thank you for
your patience
Gecko Software Support Team
When I try to run
Track 'n Trade Pro or the Indicators CD, I get the error "Missing
OLEACC.dll"
This dll file is a windows file
that is installed with the windows accessibility or the active
accessibility. Please go to the - Start Button - Control
Panel - Add/Remove Programs - Windows Setup - Select Accessibility
and click on OK. If you the problem persists please contact
our tech support dept at 435-787-2240 or
help@geckosoftware.com
NT 4.0 Users - Must have
service pack 6a and Internet Explorer 6 installed to solve this
problem.